Answered on: December 18, 2019

Client

The website doesn't show the location Lisbon Port when I search, only Lisbon Airport!

Agent

You have not conducted a search yet, have you?

Client

No, I only tried to insert and find the location with the search engine.

Agent

OK. You just have to type "Lisbon Port" (or the address of the Port if you have) into the search engine and choose the Port from the drop down menu. Also, this may help:-

Agent

During the booking process once you have entered your search criteria, you will see car photos (results). At the top right hand side is a drop down filter, choose "SORT BY DISTANCE”. This will shuffle the available cars based upon nearest, with a small map. The specified distance above the map is the distance from the inserted desired location to the location of the nearest supplier. Click on the little map to expand and the exact address/location will be shown.

Agent

Also because you are trying to return it on a sunday the website probably wont have shown you cars. I can see available cars.

Client

Yes, got it. I followed what you instructed to do and now I see available rental cars.